Privacy Policy

1. Introduction

Max-Tech I.T Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Technical information about your devices when providing repair services
• Payment information for transactions
• Communication preferences and feedback

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our IT services and support
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send you technical updates, security alerts, and administrative messages
• Improve our website and services based on your feedback
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to certain processing of your information
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: